Terms of Use
These Terms of Use govern access to and use of the services offered on Chanced Casino. By registering an account or using any part of the platform, you confirm that you have read, understood and accepted these terms, together with the Privacy Policy and the Responsible Gaming guidelines referenced here. If you do not agree with any provision, you should not open an account or continue to use the site. Chanced Casino is a free-to-play social and sweepstakes platform, not a real-money gambling operator. The operator may update these terms to reflect legal, technical or business changes, and continued use after an update means you accept the revised version.
1. Eligibility and minimum age
Access to the platform is reserved for individuals who are at least 18 years old and who are permitted to take part in social and sweepstakes gaming under the rules that apply in their state. Chanced Casino is available in most US states, but a short list of states is excluded, and you are responsible for confirming that your access does not breach any applicable rule. The operator may request proof of age and identity at any time and may restrict or close accounts where eligibility cannot be verified.
2. Account registration and security
To use the platform fully, you must create an account with accurate and current information. You are responsible for keeping your login credentials confidential and for all activity carried out through your account. If you suspect unauthorized access, notify support without delay and change your password. Two-factor authentication is available and recommended.
2.1 Identity verification (KYC)
Know Your Customer checks confirm your identity, age, address and payment method using valid documentation, in line with anti-money-laundering practices. Where requested information is incomplete, coin purchases, redemptions or play may be restricted until verification is complete.
3. Coins, purchases and redemptions
The platform uses two virtual currencies: Gold Coins for casual play and Sweeps Coins that may be redeemed for prizes once conditions are met. No purchase is necessary to play or to collect Sweeps Coins, which are available through the daily login bonus and a mail-in request. Optional Gold Coin packages are shown in US dollars. Redemptions are processed only after identity verification and after Sweeps Coins clear the applicable playthrough, subject to the stated minimum and maximum amounts. Processing times vary by prize type and may be affected by security and compliance reviews.
4. Use of the services and fair play
By using Chanced Casino, you agree to take part honestly and not to exploit software errors, collusion, automated tools or any other undue advantage. The operator may monitor activity to detect irregularities and may void plays, restrict features or close accounts where misuse is suspected.
4.1 Prohibited activities
Prohibited conduct includes bypassing security systems, operating multiple accounts without permission, acting on behalf of another person, or carrying out fraudulent payment activity. Where prohibited activity is identified, proportionate measures may be taken in line with the operator's risk and compliance policies.
5. Bonuses and promotions
Where bonuses or promotions are offered, they are subject to specific conditions such as eligibility, playthrough requirements, time limits and game restrictions. These conditions are presented with each offer. The operator may modify, suspend or withdraw promotions, in particular where required for compliance or risk-management reasons.
6. Liability and assumption of risk
Chanced Casino is provided for entertainment. Sweeps Coins prizes are awarded as part of a promotional sweepstakes and are not guaranteed. By using the platform, you acknowledge that you are responsible for your decisions and that the operator cannot guarantee any outcome or uninterrupted availability of the services. To the extent permitted by applicable law, the operator is not liable for losses arising from interruptions, technical issues or third-party failures.
7. Changes to the terms and contact
The operator may revise these Terms of Use to reflect changes in the law, in regulatory guidance or in the services offered. Updated terms are published on the platform, and continued use after the effective date means you accept them. Users who do not accept the updated terms may request account closure through the usual support channels, available via live chat and the site's contact form.